Effective Date: February 1
We want you to feel confident in your purchase. Please review our refund and return guidelines below.
Eligibility for Returns
To be eligible for a return:
- Requests must be submitted within 30 days of delivery
- Products must be unused, unopened, and in original packaging
- Proof of purchase is required
Due to hygiene and safety considerations, certain items may not be eligible for return once opened.
Refund Process
Once a return is received and inspected, we will notify you of approval or rejection.
Approved refunds will be issued to the original payment method within a reasonable processing timeframe. Processing times may vary depending on the payment provider.
Shipping Costs
Original shipping charges are non-refundable unless required by law. Return shipping costs are the responsibility of the customer unless the product was defective or incorrect.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us promptly. We may request photos or additional information to resolve the issue.
Non-Refundable Items
Items marked as final sale or otherwise identified as non-returnable are not eligible for refunds.
Contact
For refund or return questions, please contact us through the website contact form.
